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Open squeen888 Privacy Policy

We keep this page clear so you can see what we collect, why we hold it, and how you can ask for changes.

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CONTACT ROUTES

Switch to privacy support

Use any of the paths below when you want a copy, correction, or deletion request handled against the right account.

Email us Write to our privacy inbox with the email on your account, the change you want, and any context that helps us find the right record faster and reply clearly.
Live chat Use chat when you need a quick answer on access, correction, or cookie settings. If the request needs a record check, we move it to a verified path before any change is made.
Privacy form The form is useful when you want a written trail for your request. Add your account email or phone number so we can match the record and keep the reply tied to the same case.
CARE CONTROLS

Browse our data handling steps

Our handling steps start with data minimisation: we keep only what we need for access, support, legal duties, and record control.

Account data

We collect the contact and login details tied to your account so we can verify you, answer requests, and keep the record current. We do not use extra fields unless they are needed for a specific legal or service purpose.

Cookies

Cookies store session state, language choice, and consent settings. They help the page remember where you left off and let us apply the same privacy setting across visits without asking again each time.

Device logs

Device logs may include IP address, browser type, device model, and access time. We use them to spot unusual sign-ins, reduce abuse, and keep the account record accurate when you contact support.

Payment trail

When a payment record is needed, we keep the trail linked to Touch 'n Go, GrabPay, Boost dan FPX so we can match the request, settle the record, and answer audit checks if they come up.

Retention

We keep data only for the period needed for the account purpose, dispute handling, audit duty, or legal hold. After that, the record is removed or archived under our retention process.

Your requests

You can ask us to correct, access, export, or delete parts of your record. We will check the account details first and then act only where local law allows us to do so.

Open answers about your privacy

These answers cover the usual privacy questions about what we keep, why we keep it, and how you can ask for changes. If a request depends on local law, we follow the rule that applies to your access point and act only where local law permits. For anything that needs a manual check, use the contact path linked to your account and we will handle it from there.

We collect account details you send us, login records, device data, cookies, and transaction traces when needed to run the service, check access, and handle account requests. We only use what is relevant to that purpose.

Cookies help us remember your session, language choice, and basic settings so you do not need to reset them each time. They also help us spot abnormal access and keep the page working as expected.

We share details only with the parties needed to process payments, deliver support, or meet legal duties. That can include a payment processor, a technical provider, or a statutory request, but only for the stated purpose.

We keep records for the period needed to run the account, settle disputes, meet audit duties, and follow legal retention rules. When that period ends, we remove or archive the data under our internal process.

Yes. You can ask for correction, access, or deletion through our contact paths, and we will check the account record before taking action. Some parts may stay where the law requires us to keep them.

Send your request by email, chat, or form, and include the email or phone number on the account so we can match the right record. If access depends on local law, we will only proceed where local law permits.

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